Terms and Conditions

1. Introduction

Welcome to Sussex Cleaners ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website and directory service located at sussexcleaners.co.uk (the "Service") operated by Sussex Cleaners.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Use of the Service

2.1 Directory Service

Sussex Cleaners provides a directory service that connects customers with professional cleaning service providers in Sussex. We act as an intermediary platform and do not directly provide cleaning services.

2.2 User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under your account.

3. Business Listings

3.1 Listing Requirements

Cleaning businesses may submit their information for inclusion in our directory. All listings are subject to approval and must meet our quality standards. We reserve the right to reject or remove any listing at our discretion.

3.2 Accuracy of Information

Businesses are responsible for ensuring that all information provided in their listings is accurate, current, and complete. This includes contact details, services offered, pricing, and availability.

3.3 Professional Standards

Listed businesses must maintain appropriate insurance, licensing, and professional standards required for cleaning services in the UK. We may request proof of insurance and credentials.

4. User Conduct

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Submit false, misleading, or fraudulent information
• Impersonate another person or entity
• Spam or harass other users
• Upload malicious content or viruses
• Attempt to gain unauthorized access to our systems

5. Disclaimers and Limitations

5.1 No Warranty

We provide our Service on an "as is" and "as available" basis. We do not guarantee that the Service will be uninterrupted, error-free, or completely secure.

5.2 Third-Party Services

We are not responsible for the quality, safety, or legality of services provided by cleaning businesses listed in our directory. All transactions and agreements are between customers and service providers.

5.3 Limitation of Liability

To the maximum extent permitted by law, Sussex Cleaners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms.

We comply with UK data protection laws, including the Data Protection Act 2018 and UK GDPR.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Sussex Cleaners and are protected by international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of any part of the Service without our express written permission.

8. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

9. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date.

Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: